Our Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Last Updated on june, 17, 2025

Company: 16xstudios
Location: Hosur, India
Contact: support@booqit.in
Effective Date: 17/06/2025

At 16xstudios, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BooqIt app and website. By using our services, you agree to the practices described below.

Information We Collect

We collect the following categories of information:

Merchant Data
Business name, contact details, shop address, service listings, working hours, and bank account details (for future UPI payout support).
Customer Data
Name, phone number, email (if provided), selected services, preferred appointment slots, and communication preferences.
Technical Data
Device type, browser, IP address, log data, cookies, and app usage statistics.
Location Data
Used for location-based search results and address autofill.

Why We Collect This Data

To facilitate bookings and appointment management.
To personalize and improve user experience.
To support future features like UPI payments.
To communicate confirmations, updates, or reminders.
For customer support, operational, and legal compliance.

Use of Bank Details

We collect merchants' bank account details solely to enable future UPI-based payout functionality.

Current Payment Mode: All payments are made directly at the salon (“Pay at Shop”); we do not process online payments at this time.
Data Security: Bank details are securely encrypted and stored following industry-standard security practices.
Data Sharing: We do not share banking details with third parties, except where legally required.

Data Security

We use Supabase and modern cloud infrastructure with encryption, authentication, and access controls to protect your data. While we take every precaution, no digital platform is 100% secure. We encourage you to protect your login credentials and report any suspicious activity.

Data Retention

We retain your data only as long as necessary for business, operational, and legal purposes.

You may request deletion of your data by emailing: support@booqit.in

Third-Party Services

We may integrate with third-party services such as:

Google Maps – for address suggestions and location discovery.
Messaging Providers – for sending booking confirmations and reminders.

These services may collect limited data under their own privacy policies.

You have the right to:

Request access to or deletion of your personal data.
Correct or update your data.
Withdraw consent for data usage.
Contact us for any concerns regarding data privacy.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with a new Effective Date. Continued use of the BooqIt app implies acceptance of the updated policy.