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Contact us

Contact us

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Last Updated on june, 17, 2025

๐Ÿข Company Information

Company Name: 16xstudios
Brand/Product: BooqIt
Head Office Location: Hosur, Tamil Nadu, India
Effective Since: 17 June 2025

๐Ÿ“ฌ General Support

For all general inquiries, feedback, or technical issues:
Email: support@booqit.in
Phone/WhatsApp: +91-9566848767
Response Time: Within 24 hours on business days

๐Ÿ‘ฅ Customer Support

Use this if you are a customer looking for help with:

  • Booking/rescheduling/canceling an appointment

  • App usage or technical issues

  • Reporting a problem with a merchant or service

  • Account issues

Contact Options:

  • ๐Ÿ“ง Email: support@booqit.in

  • ๐Ÿ“ฒ WhatsApp: +91-9566848767

  • ๐Ÿงพ In-App Chat: Tap the "Help & Support" section in the BooqIt app

Support Hours:

  • Monday to Saturday: 9:00 AM โ€“ 7:00 PM

  • Sunday: 10:00 AM โ€“ 2:00 PM (Emergency support only)

๐Ÿช Merchant Support

Use this if you are a registered or prospective merchant and need help with:

  • Setting up your business profile

  • Managing services, timings, or bookings

  • Receiving customer bookings and feedback

  • UPI bank detail submissions (for future payout features)

  • Business compliance questions

Merchant Assistance Team:

Support Hours:

  • Monday to Friday: 10:00 AM โ€“ 6:00 PM

  • Saturday: 10:00 AM โ€“ 2:00 PM

๐Ÿ“ฑ Social Media

Stay updated with new features, announcements, and tips.

๐Ÿงพ Business Inquiries & Partnerships

For advertising, collaborations,or partnerships:
Email: collab@booqit.in

๐Ÿ“Œ Additional Notes

  • We strive to resolve most issues within 1โ€“2 business days.

  • For faster service, include your booking ID, phone number, and a clear description of your issue in your email or message.

  • We value your privacy. All data you share with us is protected and handled according to our Privacy Policy.